Privacy Policy

Last updated: July 1, 2026

This Privacy Policy describes how Americell (“we,” “us,” or “the Company”) collects, uses, stores, and protects your personal data when you use our service to legitimately access and control real, physical smartphones located in the United States. We are committed to transparency and to respecting your rights under the General Data Protection Regulation (GDPR) and applicable law.

1. Data we collect

We collect only the data necessary to provide and improve our service. Specifically:

• Email address: to create and verify your account, send notifications, and communicate about the service.
• Account details: name or company name, login details, and profile settings you choose to provide.
• Usage data: technical information such as IP address, browser type, session times, in-dashboard actions, and diagnostic logs, so we can ensure security and correct operation.
• Payment data: payments are processed through our provider, Stripe. We do not store full card details on our servers; we receive only limited information from Stripe (e.g. subscription status, last four digits, expiration date) to manage billing.

2. How we use data

We use your data for the following purposes:

• To provide, operate, and maintain the service.
• To manage your account, subscription, and payments.
• For security, fraud prevention, and detection of abusive or unlawful use.
• To improve performance, analyze usage, and develop new features.
• To communicate with you about updates, support, and important changes to the service.
• To comply with our legal obligations and the terms of third-party providers.

The service is intended solely for legitimate use of real devices in the US. We do not use your data to facilitate fraud, circumvent rules, or violate the terms of third-party services.

3. Cookies

We use cookies and similar technologies to keep your session active, remember your preferences, and understand how the service is used. Strictly necessary cookies are essential for the platform to function, while optional cookies (e.g. analytics) are used only with your consent. You can manage or disable cookies through your browser settings, though some features may become unavailable.

4. Third-party providers

We work with trusted third-party providers that process data on our behalf under strict contractual commitments:

• Stripe: for secure payment processing and subscription management. Its own privacy policy applies.
• Hosting and infrastructure providers: for hosting the platform, storing data, and operating the facilities in which the devices are located.

We do not sell your personal data. We share data with third parties only to the extent required to provide the service or when required by law.

5. Your rights (GDPR)

If you are subject to the GDPR, you have the following rights regarding your personal data:

• Access: to request a copy of the data we hold about you.
• Rectification: to request correction of inaccurate or incomplete data.
• Erasure: to request deletion of your data (the “right to be forgotten”), where no legal obligation to retain it exists.
• Portability: to receive your data in a structured, commonly used, machine-readable format.
• Restriction and objection: to request restriction of or object to processing, and to withdraw your consent at any time.

To exercise your rights, contact us using the details below. You also have the right to lodge a complaint with the competent data protection supervisory authority.

6. Security

We apply appropriate technical and organizational measures to protect your data, such as encryption in transit, access control, device isolation, and regular security monitoring. Although no method of transmission or storage is completely secure, we are committed to protecting your data in line with current industry standards.

7. Data retention

We retain your personal data only for as long as necessary for the purposes for which it was collected, to fulfill our legal, tax, and accounting obligations, or to resolve disputes. When data is no longer needed, we securely delete or anonymize it.

8. Contact

For any questions about this Privacy Policy or to exercise your rights, you can contact us at privacy@americell.example. We will respond to your request within the timeframes set by applicable law.

We may update this Privacy Policy from time to time. Any material change will be announced through the service or by email, and the last updated date at the top of the page will be revised accordingly.